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Website Help Information


PARENTS AND ATHLETES

Parents and athletes need to manage their SportsEngine accounts to ensure they get the most out of their West Yorba Linda Little League experience during each sporting season. With their accounts properly configured, athletes and their families will receive communications according to their preferences and be able to complete registrations more efficiently.  SportsEngine has created a Team Management Guide for Parents and Athletes that will help our members with frequently asked questions about our website and mobile app.

New to SportsEngine?

Here is your quick start guide to creating an account and using the SportsEngine platform as an athlete or parent.

STAY CONNECTED TO YOUR TEAM

Keep connected to your team(s). Get schedules and team updates for every athlete in the house, plus a way to message other members on your team and a way to give coaches a heads up about practice. Enjoy unlimited access to scores & stats, photo/video sharing, and more.


ESSENTIAL PARENT HOW-TO'S

Adding an additional guardian

In many instances, more than one parent or guardian needs to be in the loop with a child's sports life. Using the mobile app, you can add additional guardians to an account. Guardians can 1) View games and events 2) RSVP to games and events 3) Send and receive messages to coaches and team members 4) participate in team chat

Adding a Mobile Phone

Once you've created your account, add your mobile phone so you can receive text messages from your team manager or coach.

Enabling Text Messaging

Now that you have your mobile phone on your account, make sure you enable text messaging and any other notifications.

Following a Team on the SportsEngine Mobile App

Are you a family friend, grandparent or fan that wants to follow a specific team on the SportsEngine platform? Here is a quick guide to follow teams on the mobile app.

Forwarding Athlete Messages

Do you need a second parent, other family member or nanny to get messages about schedule changes or game times? Add a second email address to forward all communications.

Sending a Message

Do you need to send a question to your team manager or another parent about a ride? Follow these instructions on how to send messages using the mobile app.

RSVP to Game or Event

Coaches and team managers need to know if you are going to able to attend a game or practice. You can easily RSVP using the mobile application.

Team Management Guide for Parents & Athletes

Is your team using SportsEngine Team Management to manage RSVPs, schedules and communication? This list of articles will provide you with everything you need to know for a successful season!

Bookmark your Website to the Home Screen of your Mobile Device

Access your website with a single tap from your mobile device's home screen.

Other Frequently Asked Questions

Where can I learn more about how to use this website?
Team Center Guide for Parents and Athletes

How do I create a SportsEngine account?  
https://help.sportsengine.com/en/articles/206

Where can I learn more about managing my team?
Team Center Guide for Parents and Athletes

How do I add an extra email address to my user account?   https://help.sportsengine.com/en/articles/197

How can I sync my calendar with the League or Team Calendar?
https://help.sportsengine.com/en/articles/305

How do I contact Sports Engine for additional help?
https://sportngin.desk.com/customer/portal/emails/new

How can I add a Snack Schedule to my Sports Engine Team Site?
The easiest way to provide a Snack Schedule is to create a NEW EVENT. If you have a Game on March 10th, add a NEW EVENT for March 10th called "SNACK - PARENT'S NAME." This will still create a calendar event and send a reminder to the parent responsible for snack.

I tried to RSVP to a Game or Practice from the App, but it says I'm a fan. How do I fix that?
The Guardian profile used to register players for the season will have access to the RSVP function. The guardian that registered the player must add you as a guardian to allow you to RSVP.


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